Frequently Asked Questions

Please Contact Us. We will endeavour to reply to you promptly if we receive your enquiry between 9am – 5pm Monday to Friday. Email is our preferred method of contact but you can also contact our Sales Support Team from 9am – 5pm Monday to Friday on:

• UK: 028 9099 2447
• ROI: 048 9099 2447
• UK Free Phone: 0800 133 7021
• USA Free Phone: 1 844 404 7863
• International:+44 28 9099 2447
• Australia: 02 9188 9030

The Emerald Heritage website uses non-essential cookies to help us improve our customer service. The information that the cookies provide us assists us to enhance our website’s performance. When you visit our site we will presume that you are happy for us to use them. However, it should be noted that any data we receive remains anonymous. Should you wish to refuse cookies then simply disable them within your browser or you can choose to disembark from our website.

We can never guarantee that the trees will be planted on your specific plot because the trees are spaced out to give enough room for them to grow. We have created a native woodland which connects one of the only Irish native woodland in the area - ‘Craigagh Woods’ to your Irish native woodland. This greatly improves the amount of habitat for native Irish wildlife, like the rare Red Squirrel, which we have seen on your land. 

If you receive an email stating payment is pending this may be because we haven’t (for whatever reason) received payment from your account.

Your title is simply a descriptive title as a landowner of an Irish estate. Therefore should you wish any member of your family or friends to apply the same title they would also need to own their own little piece of the Emerald Isle. By purchasing one of our joints packs you can also ensure that your plots are side by side.

Once we receive your payment, we will send you an email confirming that we have received your order and payment. Your order will be processed as quickly as possible and once completed, you will be able to access and print your personalised digital documents by logging in to your personal portal on the Emerald Heritage website. Instructions explaining how to access your portal and documents will be sent to the email address provided during the ordering process. Please ensure that all recipient details are completed correctly, as missing or incorrect information may delay the processing of your documents.

Our digital landowner documents can be supplied to customers anywhere in the world. As Emerald Heritage is now a 100% digital service, no physical presentation package will be sent by post. Your personalised documents will be made available through your personal online portal, with access instructions sent by email.

A joint pack it is basically the same as purchasing two single packs and will include exactly the same information. You will receive two plots of land beside each other with the full legal documentation of ownership.

No. The frame shown on our website is for presentation purposes only and demonstrates how your certificate could look when printed and framed. All Emerald Heritage documents are now supplied digitally, allowing you to print and present them in the style of your choice.

No, it’s strictly 1 plot/1 person. Should you wish to purchase for two people, you can purchase our joint pack or two single purchase packs, which means they will be both be side by side.

Yes you can. You can purchase as many as you wish. If you purchase more than one plot at the same time they will be located beside each other. This cannot be guaranteed if you purchase your plots on other dates.

We would be delighted if you did! Your digital landowner documents will include a map, plot reference and instructions to help you locate your own piece of Ireland. You can access and print this information by logging in to your personal online portal.

Yes, of course. We can include a date of your choice on the documents, such as a birthday, anniversary or another meaningful occasion. This will not delay the digital processing of your order. However, you cannot request a year prior to 2014, when the land was purchased. Please enter the requested date carefully when completing the recipient’s details.

In the unlikely event that you are not happy with your order, we will ensure a refund excluding a 10% administrative charge. You must inform us before you have received the digital product to print. See our terms and conditions. Please Note: As these are personalised documents we are not obliged to offer a refund.

No. This is simply because the land is transferred by Deed. Some of our customers have bought the land for babies even before they are born. It makes for a wonderful Christening gift.

Your documents can be reissued to you with your change of details. Select MyPlot and log in.

Yes! It makes a wonderfully personal gift for any special occasion, including birthdays, anniversaries, Christmas, christenings or, of course, St Patrick’s Day. During the purchasing process, simply enter the name of the person for whom you are buying the land and provide the required recipient information. The personalised documents will be made available digitally through the online landowner portal. It is very important to provide a valid and accurate email address, as instructions for accessing the digital documents and portal will be sent by email. You may also add a personal message for the recipient at no additional charge.

Yes. The land can be purchased irrespective of nationality. Our customers reside all over the world. However, it should be noted that owning land will not assist you with obtaining a visa or any residency rights but this does not stop you coming to visit your land.

Yes you can. We will give you the option to purchase 1 sq ft or a 1 sq ft joint plot during the payment process. You can purchase as many as you wish. If you purchase more than one plot at the same time they will be located beside each other. This cannot be guaranteed if you purchase your plots on other dates.

Of course! You can either sell the land on to someone else or leave it in your will. However, you will need to request a re-issue of documents on our website. Select MyPlot and login.

A native tree is one that has not been introduced by man and occurs naturally. Native trees are perfect for providing food and shelter for our wildlife, manufacturing oxygen for both animals and humans.

Should you wish to plant your own tree, please ensure that it is native Irish species.

The Dominant Tree Species are primarily the ones growing wild and include: 

• Oak – Quercus petraea & Quercus robur 
• Ash – Fraxinus excelsior
• Rowan/(Mountain Ash) – Sorbus aucuparia 
• Birch (Downy) – Betula pubescence 
• Alder – Alnus glutinosa
• Hazel – Corylus avellana 

Some other native species which make up the remainder of our woodlands as pioneer, shrub and under-story trees include: 

• Silver Birch – Betula pendula
• Hawthorn – Crataegus monogyna 
• Holly – Ilex aquifolium 
• Wild Cherry – Prunus avium 
• Crab Apple – Malus sylvestris 
• Aspen – Populus tremula 
• Willows – Salix, including Goat, Grey, Osier, Bay and several others
• Guelder Rose – Viburnum opulus 

For thousands of years after the last Ice Age the natural woods of oak, elm, hazel, pine, birch and other Irish native species dominated our landscapes and Ireland was very much a forest culture. The arrival of the Stone Age farmers (around 3000 years ago) was when clearance first started and by the 15th century only 14% of native woodland remained. Sadly by the 1801 this island was completely deforested and only a fraction of the original landscape has returned. We are still the least wooded country in Europe, with merely 1% of our native woodland left. While Irish native woodlands are a valuable part of our past, it is vital they are preserved as part of our future.

You can leave your title along with your plot of land in your Will upon your death and to whoever you wish to leave it to. You will also have the option to sell your land to someone else. To do this simply order a re-issue of documents on this website.

As an Irish Landowner you can refer to yourself as a Squireen. An Irish ‘Squireen’ means Irish Landowner and translated into English means (male form) ‘Squire’ or (female form) ‘Squiress’. It is simply a courtesy title, not a nobility title and this should not be confused as such. You can use your title on your bank details, utility bills and many other forms of identification as long as it is not used illegally for actions such as fraud or money laundering etc.

We have included your personalised Master Title Deed which is accepted internationally to confirm your change of title on your chosen official documentation. However, it should be noted that some government documentation i.e., passports or driving licenses do not require a title and therefore cannot be changed.

A Master Title Deed is similar in principle to the way a Deed Poll operates. A person may adopt a title that they have the authority to use and this document confirms their intention to do so. Through your association with a small Irish estate, you gain the option to use the descriptive title provided with your purchase. Your personalised Master Title Deed is included within your digital landowner documents and can be accessed and printed through your personal online portal. It is a courtesy or descriptive title and should not be confused with a title of nobility.

We receive all debit and credit card payments via Stripe. We do not store or receive any of your debit or credit card details and this is all carried out securely through Stripe. Your details cannot be accessed by any third parties and Sage Pay delivers one of the most secure payment platforms in the world with over 4 billion payments securely online every year for over 50,000 businesses of all sizes.

You will see from the padlock that is visible to your address or status bar on the payment page that your credit or debit card payments are entered onto a secure site. Emerald Heritage uses Stripe to ensure that your card details are not compromised.Stripe’s secure systems are scanned and audited by one of the world’s leading Qualified Security Assessors (QSA) so that you can be assured that you are confidently making a secure payment online.

Stripe also automatically provide all their customers with fraud prevention tools – in other words if your card has been compromised somewhere else, our e-tailers are using technology that will prevent your details being illegally used on their own site.

Should something strange or unexpected happen whilst you are on our site, please Contact Us immediately with as much information as you can.

We will never pass your personal information to other companies. Any emails relating to your purchase, digital documents or landowner portal will be sent by Emerald Heritage or by the service providers required to process and manage your order.

We recommend adding Emerald Heritage to your email contacts or safe-senders list to help prevent important messages from being directed to your spam or junk folder. If the land was purchased as a gift, please ensure that the correct recipient information and email address are provided, as Emerald Heritage is now a digital service.

Sadly due to the situation of the site close to the main Coast Road, through the Glens of Antrim it would not be safe to allow access for camping. Also, the land is fully planted with native Irish trees, and there is no space to pitch your tent. However, there are many wonderful places nearby for you to camp or stay.

No. The total cost is the amount you paid initially to purchase your plot.

You now own this land and there are no property or any other taxes.

You are welcome to scatter ashes on the land but it cannot be used as a burial plot.

Yes – many people are interested in scattering their loved one’s ashes there. Woods are nature’s cathedrals – they have a distinctive peaceful and spiritual feel, making them natural resting places. We understand the desire to link your loved one with a such a special place forever, so if you wish to scatter their ashes, please feel free to do so. 

Access to the site, along the main Coast Road, does not lend itself to parking traffic.  Make sure your park off the road access the site on foot.  Exercise common sense and care at all times. 

However, for the sake of our woods and visitors please follow the guidelines below to ensure that the land is kept as natural as possible for everyone to enjoy: Please be discreet. You can leave a very small biodegradable marker, ie small stone. Please do not leave silk flowers, casket, paper or plastic wrapping.
Please don’t:

• disturb the ground in any way
• hold a formal ceremony (a small informal gathering is fine)
• plant anything such as flowers, shrubs or bulbs.

Once the plot of land has been legally transferred to you, and in compliance with Contract Law, we ensure that you can define its unique location precisely with an estimate of the latitude and longitude. We also provide you with the exact location using Ireland’s Ordnance Survey reference system.

Your land is in Glens Wood (an extension of Cregagh Wood) located within the famous ‘Nine Glens of Antrim’. The landscape has been officially designated ‘An Area of Outstanding Natural Beauty’ (ANOB) and has been ranked number five in the world and number one in Europe for its spectacular scenery and magical views.

• Use the A2 road – known locally as the “Coast Road”, “Causeway Coastal Route” or “Loughareema Road"
• Land can be found on A2 road above the village of Cushendun
• Land can be found on A2 road between Cushendall and Ballycastle
• Land can be found using 3 attached screenshots to this email

We highly recommend checking out the Loughareema (Vanishing) Lake nearby as well.

I’d recommend getting a coffee at Ursa Minor in Ballycastle and checking out Murlough Bay also in Ballycastle.

It is also close to the famous ‘Giants Causeway’and where many of the pivotal scen es were shot for HBO’s Game Of Thrones.

Click here http://www.discovernorthernireland.com/

Well, it’s really up to you, with a few provisos. You can come and visit the area and take a walk around the land. Feel free to photograph the land and we would be delighted if you email your pics to us so we can post them on our website. You are also welcome to scatter ashes.  

There are some terms and conditions: 

1. No shooting
2. No building
3. No subdividing your plot
4. No camping
5. No flags
6. No headstones, it cannot be used as a graveyard
7. No bird tables

We have made your plot as straightforward as possible to locate. Your digital landowner documents include a clearly presented map, your unique plot number and the relevant Ireland Ordnance Survey coordinates. These documents can be accessed and printed by logging in to your personal online portal.

There is a small stoned parking area at the entrance to Glens Woods, suitable for one car. As the entrance is located close to a bend in the road, visitors are asked to exercise particular caution when entering and leaving the site. Please remember that Glens Woods is a natural woodland environment. The ground may be uneven and can include tree roots, branches and other natural hazards, so appropriate footwear and care are recommended when visiting. Emerald Heritage accepts no responsibility for loss or theft of vehicles or their contents; damage to vehicles; injury arising from natural woodland conditions or loss of or damage to personal property. We also kindly ask all visitors to respect the woodland, take any litter home and avoid disturbing the wildlife.

Of course you can. You do own it after all! Emerald Heritage plot owners and their invited guests are very welcome to visit Glens Woods and enjoy the woodland. We respectfully ask others not to enter without permission.

Your digital landowner documents include directions, your map reference and information to help you locate the area. These documents can be accessed and printed through your personal online portal before travelling.

A small stoned parking area is available at the entrance and can accommodate one car. As the entrance is situated close to a bend in the road, please approach and leave the site with particular care. Vehicles are parked entirely at the owner’s risk. Emerald Heritage accepts no responsibility for loss or theft of vehicles or their contents, damage to vehicles, injury arising from natural woodland conditions or loss of or damage to personal property. Visitors are requested to take care at all times. Glens Woods is a natural woodland environment and contains uneven ground, tree roots, branches and other natural hazards. Please help us preserve the woodland by taking all litter home and respecting the wildlife.

For more information on facilities in the area check out http://www.discovernorthernireland.com/