Frequently Asked Questions

How Do I Know That My Payments To Emerald Heritage Are Secure?

We receive all debit and credit card payments via Stripe. We do not store or receive any of your debit or credit card details and this is all carried out securely through Stripe. Your details cannot be accessed by any third parties and Sage Pay delivers one of the most secure payment platforms in the world with over 4 billion payments securely online every year for over 50,000 businesses of all sizes.

You will see from the padlock that is visible to your address or status bar on the payment page that your credit or debit card payments are entered onto a secure site. Emerald Heritage uses Stripe to ensure that your card details are not compromised.Stripe’s secure systems are scanned and audited by one of the world’s leading Qualified Security Assessors (QSA) so that you can be assured that you are confidently making a secure payment online.

Stripe also automatically provide all their customers with fraud prevention tools – in other words if your card has been compromised somewhere else, our e-tailers are using technology that will prevent your details being illegally used on their own site.